Terms and Conditions
Terms and Conditions
These terms apply to enquiries, quotes and orders placed with Sande Solutions.
Quotes
Quotes are based on the information supplied by the client, including product, quantity, branding method, artwork and deadline. Pricing may change if specifications change.
Artwork
Clients are responsible for approving artwork, spelling, colours, placement and final proofs before production starts.
Production
Production timelines start after quote approval, payment where required, final artwork and proof approval. Rush jobs are subject to availability.
Delivery
Delivery dates are estimates unless confirmed in writing. Courier, supplier and production delays may affect timing.
Returns
Branded and custom products cannot normally be returned unless there is a confirmed production fault.